DispatchShield
About

Built by operators for the businesses that keep cities running.

Service businesses do hard, urgent work — and lose far too much of it to disputes, missing paperwork, and disconnected tools. DispatchShield exists to change that.

2024
Founded
320+
Cities served
12
Trades supported
1.2M
Evidence packets
What we stand for

A platform philosophy, not a feature list

Every decision we make is filtered through three commitments.

Mission

Give service businesses an operating system that protects every job and every dollar earned.

Vision

A world where every field-service interaction is documented, defensible, and fairly paid.

Values

Operator-first design, evidence-grade rigor, transparent pricing, and respect for the trades.

Timeline

A short history of the platform

  1. 2024

    First job dispatched

    DispatchShield ships its first real-world dispatch authorization flow with a partner locksmith.

  2. 2025

    Evidence Packets launch

    Auto-assembled approvals + signatures + audit trail become standard across every plan.

  3. 2025

    AI Workflow Assistant

    Field notes become clean invoices, customer summaries, and translations.

  4. 2026

    Mission Control

    A unified command center brings dispatch, jobs, finance, and protection into one screen.

Platform philosophy

We build for the people doing the work

Operators-in-residence, ride-alongs, and direct feedback shape every release.

Outcome over features

Disputes prevented, hours saved, revenue protected — those are the only metrics that matter.

Respect for the trades

Field service is skilled work. The software should reflect that.

Run your business on a platform that protects it

Start free. No credit card required.