DispatchShield
Case Studies

Real businesses. Real results.

See how service businesses use DispatchShield to protect revenue, reduce disputes, and run their operation faster.

↓ 64%
Avg dispute reduction
↓ 11 days
Avg time to pay
$8.4M+
Revenue recovered
+27
NPS uplift
Featured

Spotlight case study

Locksmith · 14 technicians

Metro Locksmith Co. cut chargebacks 78% in 90 days

After rolling out Dispatch Authorization and Evidence Packets, Metro shifted the burden of proof onto signed approvals and a tamper-evident audit trail. Banks reversed the majority of pending disputes within weeks.

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Chargebacks
↓ 78%
Revenue recovered
$84k / quarter
Time-to-evidence
< 60 sec
All studies

Browse customer stories

Locksmith
Metro Locksmith Co.

Cut chargebacks by 78% in 90 days

After adopting Dispatch Authorization and Evidence Packets across 14 technicians.

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HVAC
Northwind Heating & Air

Reduced invoice-to-pay from 23 days to 6

Customer-signed final approval + automated reminders rebuilt their cash cycle.

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Plumbing
Bluewater Plumbing

Recovered $112k in disputed invoices

Evidence packets gave the bank everything needed to reverse chargebacks at scale.

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Garage Door
Overhead Pro

Doubled jobs per dispatcher

Mission Control replaced four separate tools and a spreadsheet.

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Appliance
FixIt Appliance

Customer satisfaction up 31%

Branded approval links and clear pricing transformed the customer experience.

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Roadside
Roadside Rescue

Same-day pay on 92% of jobs

Field payments + on-the-spot approvals closed the loop instantly.

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