One platform. Every job, protected.
DispatchShield unifies dispatch, documentation, payments, and AI assistance so service businesses can run faster and defend every dollar.
Built around how field service actually works
Each pillar solves a real bottleneck — together they form the operating system for service businesses.
Mission Control
A single command center to monitor live jobs, technicians, approvals, and revenue in real time.
Dispatch Authorization
Get explicit customer approval before a technician rolls — and turn every dispatch into evidence.
Smart Job Flow
From first call to final signature, every step is wired together so nothing slips between systems.
Evidence Packets
Auto-assemble approvals, signatures, photos, and audit trails into one defensible document.
Business Protection Layer
Help shield the business from chargebacks, disputes, no-shows, and unpaid invoices.
AI Workflow Assistant
Turn rough field notes into clean invoices, change orders, summaries, and customer-ready language.
Approval before the truck rolls
A short branded link captures customer consent, terms acceptance, and an estimated arrival window — before a technician is dispatched.
- Customer-signed pre-job authorization
- Pricing transparency captured in writing
- Auto-recorded device, IP, and timestamp
From call to closed, in one thread
Every status, photo, signature, and message lives on a single job timeline so dispatch and the field are always in sync.
- Real-time status updates
- Inline photos and notes
- Automatic customer notifications
- Call received✓
- Dispatched✓
- En route✓
- On site✓
- Invoice sent
- Paid
A defensible record for every job
One tap assembles approvals, signatures, photos, and the full audit trail into a single packet ready for legal, banks, or processors.
- Tamper-evident audit trail
- Customer-ready PDF export
- Linked to invoice and payment status
Reduce disputes before they happen
Layered controls turn approvals, signatures, and documentation into recoverable revenue.
- Chargeback evidence assembled automatically
- Overdue tracking and reminders
- Recovery workflows that compound
Field notes in. Polished work product out.
Convert raw technician notes into clean invoice lines, change orders, and customer-facing summaries — instantly.
- Smart line-itemization
- Customer-tone rewriting
- Translation and summary
Protect every job from first call to final signature
Start free. No credit card required.